Frequently Asked Questions


Click on the category to browse FAQs.
  • 1. Introduction (5)

    This article answers frequently asked questions about Lync. If you don’t see an answer to your question here, let us know and we’ll try to address it.

    NOTE Some features described here may not be available in your organization. Check with your Lync administrator (usually the person who provided your user ID and password) if you’re not sure.
  • 2. General questions about Lync (2)

    This article answers frequently asked questions about Lync. If you don’t see an answer to your question here, let us know and we’ll try to address it.

    NOTE Some features described here may not be available in your organization. Check with your Lync administrator (usually the person who provided your user ID and password) if you’re not sure.
  • 3. Alerts and Instant Messages (IMs) (9)

    This article answers frequently asked questions about Lync. If you don’t see an answer to your question here, let us know and we’ll try to address it.

    NOTE Some features described here may not be available in your organization. Check with your Lync administrator (usually the person who provided your user ID and password) if you’re not sure.
  • 4. Audio and Video (8)

    This article answers frequently asked questions about Lync. If you don’t see an answer to your question here, let us know and we’ll try to address it.

    NOTE Some features described here may not be available in your organization. Check with your Lync administrator (usually the person who provided your user ID and password) if you’re not sure.
  • 5. Contacts (12)

    This article answers frequently asked questions about Lync. If you don’t see an answer to your question here, let us know and we’ll try to address it.

    NOTE Some features described here may not be available in your organization. Check with your Lync administrator (usually the person who provided your user ID and password) if you’re not sure.
  • 6. Persistent chat (8)

    This article answers frequently asked questions about Lync. If you don’t see an answer to your question here, let us know and we’ll try to address it.

    NOTE Some features described here may not be available in your organization. Check with your Lync administrator (usually the person who provided your user ID and password) if you’re not sure.
  • 7. Presence (5)

    This article answers frequently asked questions about Lync. If you don’t see an answer to your question here, let us know and we’ll try to address it.

    NOTE Some features described here may not be available in your organization. Check with your Lync administrator (usually the person who provided your user ID and password) if you’re not sure.

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